Orbitbox is a membership-based market with a mission

Frequently Asked Question

How does Orbitbox works?

Wesnack is a monthly subscription box, which includes a selection of organic, vegan, gluten-free and local snacks, delivered to your office.
Every month, the box contains something new to try and discover, opening your taste buds to everything healthy and organic.

What kind of snacks can I expect?

Each snack box comes with a variety of the best-tasting healthier snacks on the market.You will find a variety of snacks inside your box, which half of them will rotate every month. You can expect delicious fair-trade chocolate, healthy unique crisps, tasty super foods, cookies, delicious snacks and more!However we will keep the content of your box as a surprise, so you won’t know what is in it until you receive it (although, we might give you a few clues here and there so keep an eye out!).

How much does it costs?

Each office across Europe is unique and has different budgets. Orbitbox memberships start at 249€/month + free shipping and are customisable to your needs.
To better understand our pricing, speak with a Snack Advisor (Account Manager) now to choose the best plan and price for your office.

Where do you ship?

All around Europe!We deliver to all EU countries including Norway and Switzerland as well as other non-EU countries. However, we have to charge a small delivery fee and the delivery times might take slightly longer than for EU addresses.

Can I return my box for a refund?

Unfortunately, for food safety reasons, we are unable to accept any returns once the box has left the warehouse.However, if for any reason, you are unhappy with the content of your box or if the box doesn’t meet your expectations, please get in touch with us at info@orbitbox.bio and we will try to resolve any issues as quickly as possible!

Is my credit card information secure?

Our website uses a 256-bit encrypted connection and secure payment processor Stripe, which is also trusted the likes of Facebook, Dropbox and other big tech companies. Your payment details are never stored on our website. Stripe is certified to PCI Service Provider Level 1, which is the most stringent certifications in the payment industry.

Can I choose the snacks for each delivery?

We have designed Orbitbox to be a convenient, delightful and exciting way to discover healthy and natural snacks. You’ll work with your Snack Advisor (account manager) over the first few months to communicate your teams’ snacking preferences including giving feedback.After all, we pick and select the snacks, so you don’t have to. All you need to do is sit back, relax and enjoy your delicious snacks every month.

How can I cancel my subscription?

You can cancel your subscription at anytime by emailing us at info@orbitbox.bio.
Your cancellation will be effective as of the end of the initial term.

Did we miss your question? Drop us a line and we will
get back within 24 hours.